Privacy Policy

Introduction & Scope

This Privacy Policy outlines how LuckyWins collects, uses, and protects your personal information. It applies to all users of our website and services.

LuckyWins is responsible for the data we collect, processing it in accordance with applicable privacy laws.

Types of Data Collected

We collect various types of data, including:

• Personal Data: Name, email address, phone number, payment information.
• Technical Data: IP address, browser type, operating system, and usage patterns.
• Optional Fields: Preferences, feedback, and any other information you choose to provide.

Purposes & Legal Basis

The data collected serves the following purposes:

• Personal Data: To fulfil contracts with you (Execution of Contract).
• Technical Data: To improve our services and user experience (Legitimate Interest).
• Optional Fields: To customise offers based on your preferences (Consent).

Retention Periods

Your information is retained for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Third-Party Disclosures

LuckyWins may share your information with:

• Analytics providers to help us understand our users better.
• Payment processors to handle transactions securely.
• Service providers who support our operations.

Security Measures

We take data protection seriously and have implemented robust security measures, including:

• Data encryption to protect sensitive information.
• Access controls to restrict who can view your data.
• Regular audits of our security practices.

User Rights & Requests

You have rights regarding your personal information, including:

• Access to your data.
• Rectification of inaccurate information.
• Erasure of your data under certain conditions.
• Restriction of processing where applicable.
• Data portability to move your data elsewhere.
• Objection to processing in certain circumstances.

International Transfers

Any personal data transferred outside your country will be handled in accordance with applicable privacy laws, ensuring proper safeguards such as Standard Contractual Clauses (SCCs) are in place.

Contact for Privacy Queries

If you have any questions regarding our Privacy Policy, please contact us at [email protected].